Privacy policy

Information we process

ORVIX processes checkout and account details such as name, phone, email, delivery address, order contents, support messages and basic security or analytics information needed to run the store.

How it is used

The data is used to accept and deliver orders, send transactional emails, provide customer support, prevent abuse, improve store performance and meet legal obligations.

• •Bosta receives the delivery details needed to transport a shipment.
• •Resend processes transactional email delivery.
• •Supabase stores account and commerce records.

Secure tracking

ORVIX does not show an order from a phone number alone. When secure SMS is available, a one-time code is sent to the mobile number saved on the order. If SMS is unavailable, the customer must enter the exact checkout email instead. Codes expire after 10 minutes and verified tracking sessions after 30 minutes. Only hashes of codes and session tokens are stored.

Choices and contact

ORVIX does not sell customer personal data. Contact official ORVIX support to ask about your stored information, subject to identity checks and records that must be kept for legal or operational reasons.